Use this form to request changes to the Double-Take or GeoCluster products including new features and changes to existing features or submit ideas for new products.
To report a bug or request technical support, please visit our support page.
*Required Fields
*Request From: Customer Partner Double-Take Software Employee
*Request Type: Double-Take Request Double-Take SBS Edition Request Double-Take Application Manager Request GeoCluster Request TimeData Request New Product Opportunity
*First Name:
*Last Name:
*Company:
*Email Address:
*Phone:
Serial Number:
Latest version of Double-Take/GeoCluster installed:
OS & Version:
Please describe the proposed new feature, enhancement or new product in detail:
Please describe the problem to be solved rather than a specific solution:
Estimate the value of this change (or new product) to your organization (1=minor improvement, 5 = Nice to Have, 10 = significant benefit):
12345678910
Estimate what percentage of Double-Take customers you believe would be impacted by this?: (100-50%=Mainstream, 49-10%=Niche, 9-1%=Customer Specific)
%
Please indicate below the type(s) of Double-Take configurations that you use. One-to-OneOne-to-ManyMany-to-OneChained
What applications are you currently protecting with Double-Take? ExchangeSQLOracleIISFile and Print (Including NAS)Other